Refund Policy
1. No Refund Policy
All payments made to Kronogrowth are:
- Non-refundable
- Non-transferable
- Applicable to all services
2. Reason for No Refund Policy
Due to the nature of our work:
- Time, strategy, and resources are allocated immediately upon onboarding
- Digital services are intangible and non-reversible
- Efforts begin from day one regardless of outcome timelines
3. Advance Payments
- All retainers, project fees, or onboarding fees are collected upfront
- These payments confirm service delivery commitment and resource allocation
4. Service Dissatisfaction
In case of dissatisfaction:
- Clients are encouraged to:
- Raise concerns with the account manager
- Allow reasonable time for resolution
However:
- No refunds will be issued under any circumstances
5. Early Termination by Client
If a client chooses to discontinue:
- No refund will be processed for:
- Remaining duration
- Unused services
For discontinuation, a notice period must be fulfilled by both parties and informed 15–30 days in advance (depending on the agreement) via email, with all dues cleared.
6. Exceptions
There are no exceptions to this policy unless explicitly stated in a signed agreement.
7. Agreement Acknowledgment
By making payment to Kronogrowth, you:
- Confirm that you have read and accepted this refund policy
- Agree to proceed under no-refund terms